Member Service Centre

You can reach our Member Service Centre toll-free within Canada and the US at:


(toll free)

If you are calling from outside of Canada or the US please call us at:


(long distance charges will apply)

Hours of Operation

Our Member Service Centre is staffed with a team of specialists ready to serve you. We are open 6 days a week:

Open Close
Monday 8:00 am 6:00 pm
Tuesday 8:00 am 6:00 pm
Wednesday 8:00 am 6:00 pm
Thursday 8:00 am 6:00 pm
Friday 8:00 am 6:00 pm
Saturday 8:00 am 4:00 pm
Sunday Closed
Hours of operation are Pacific Standard Time (PST), for holiday hours please refer to our holiday closures.

A Whole Team to Help You

We're here to make banking easier and more convenient. Our team is happy to help you with any number of things:

  • Access your accounts to pay bills, order cheques, transfer funds, obtain balances and transaction information
  • Online and mobile banking
  • Purchase a term deposit or open a chequing/savings account
  • Applying for a loan
  • Make a contribution to your retirement savings plan or your tax-free savings account
  • Connect with your branch, our head office, or one of our subsidiaries
  • Find out more about Interior Savings and get answers to your questions

For account information and to perform transactions we require you to have a Personal Identification Word for verification when you call in. You can add your Personal Identification Word at any branch or over the phone.

We look forward to talking with you!


Holiday Closures

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